Agent Notifications

Vayu provides operational notifications for billing and system events. These notifications help teams identify issues and actions that may require attention, such as failed payments, invoice delivery problems, ingestion errors, and upcoming contract renewals.

Agent notifications should not be confused with Vayu's AI agents. AI features such as Contract Intake and the Insights Agent support contract processing and billing analysis, while operational notifications report events occurring across Vayu workflows.

Notification Events

Depending on your Vayu configuration, notifications may be generated for events such as:

• Invoice approval or delivery failures
• Failed payments and dunning activity
• Upcoming contract renewals
• Commitment or pricing-tier thresholds
• Customer credit balance changes
• Data-ingestion failures
• Unmetered or uncharged usage
• Integration and synchronization errors
• Webhook delivery failures
• Month-end reporting activity

The events available to your organization may depend on the features and integrations enabled in your Vayu workspace.

Delivery Channels

Notifications may be delivered through one or more of the following channels:

• In-app alerts
• Email
• Slack
• Webhooks

Available channels and routing options depend on the notification and workspace configuration.

Review Notifications

To manage notifications effectively:

1. Identify the teams responsible for billing, payments, usage data, and integrations.
2. Confirm which notification channels are enabled.
3. Verify that notifications reach the appropriate operational owners.
4. Test representative failure scenarios before moving billing workflows into production.
5. Document the process for investigating and resolving each type of alert.

Notifications should be treated as operational signals. Receiving an alert does not automatically correct the underlying invoice, payment, usage, or integration issue.

AI Agents and Notifications

Vayu's AI agents perform specific tasks within the application:

• Contract Intake extracts commercial terms from contract documents.
• Insights Agent helps users analyze billing information through Vayu's AI copilot.

These agents are separate from the notification system. Vayu does not currently provide a documented workflow in which an AI agent independently monitors user-defined conditions on a schedule and sends its findings as notifications.

Before Production Use

Confirm that:

• Relevant notification channels are enabled.
• Notifications reach the correct teams.
• Failed invoice, payment, integration, and ingestion scenarios have been tested.
• Each notification category has an assigned owner.
• Escalation procedures are documented for unresolved billing exceptions.
• Webhook consumers log failures and handle retries safely.

For related information, see Alerts and Notifications.